AMAZON KINDLE SERIAL NUMBER LOOKUP UPDATE
AMAZON KINDLE SERIAL NUMBER LOOKUP SOFTWARE

AMAZON KINDLE SERIAL NUMBER LOOKUP SOFTWARE

However, in the occasion that the software is not enough, the needs of the apps are going to overdrive the capacity of the product, causing the malfunction of the it. Sometimes latest versions of applications will need new processes and tools to work properly, which the developers constantly include with the new software updates. When the devices are used by customers in a real-time environment, they may come across several areas of improvement and same gets reported back to the developers. The final version of the device is released to public only when the vendor is fully satisfied with the product’s functionality and stability. When a new device is developed, it goes through rigorous tests and quality checks. Here’s the response from Amazon’s executive customer service:Īs mentioned, hardware updates exist for a very genuine reason. ( Thanks, Tom!)Īmazon has not confirmed that they’ve stopped supporting the older Kindles instead, Kindle CS suggested that the devices “may be too old to connect to our network” and pushed owners to buy a newer Kindle as a replacement.Īt least one Kindle owner wasn’t going to take this lying down, and he sent an email to Jeff Bezos.

( Thanks, Albert!)Įdit: And a reader has left a comment reporting that his original Kindle went through the same cycle as the Kindle DX mentioned above.

AMAZON KINDLE SERIAL NUMBER LOOKUP UPDATE

I’ve got software v2.5.8 and the Kindle Services update installed and 5 bars of coverage that allows me to browse the Kindle Store, but the device refuses to register (“Unable to connect at this time”).Ī Kindle DX owner reported that they could not connect to the Kindle Store, and then could not register their DX after a factory reset.Įdit: It’s also worth noting that several Kindle owners on Amazon’s support forums are calling BS on this post because they can still download ebooks to their older Kindles. Now that I’ve performed a factory reset on my K2, I’m experiencing the same problem. All were updated with the latest official software, including last year’s security update, and yet they can’t download ebooks from the Kindle Store. The Kindles in question include the Kindle DX, the original Kindle, and the Kindle 2. Numerous Kindle owners are reporting on Mobileread that their old-model Kindles can no longer connect to Amazon’s servers over 3G, and in several cases can’t be registered with Amazon. Don’t look now, but it seems Amazon has quietly ended support for its oldest Kindle models.

Amazon kindle serial number lookup